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Had similar problems with packages at this post office. Waiting 30 minutes and more and then the PO employee says that the package isn't there. The usual solution is to try to get another employee to look for it - some of the people working there are totally incompetent, while others are not.

Worst experience: the woman who said she was looking for a package for me disappeared and it wasn't until 15 minutes later that I realized that she was behind another window helping another customer. I complained to another employee and this second person told me that it was a different employee I saw at the window. The first employee was distinctive looking so I gave a physical description and the second employee actually went and yelled at the woman.

I have never gone there to pick up a package and waited less than a half hour. Even when there's essentially no one in line.

From: Kingsbridge Post Office seeks to right wrongs

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