Chase bank too welcoming with broken door

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The Chase bank branch on Broadway and W. 231st Street is just a bit too welcoming, according to some of its customers and local residents. 

The lock on the bank’s door leading to its ATM facilities appears to have been broken, and the space remains accessible to anybody wishing to enter day or night. Typically, customers can enter banks’ ATM facilities outside of business hours only by swiping a debit or credit card to disengage the lock. 

A local resident, Robert Ciancioso, told The Press that he had seen people loitering around the bank’s entrance late at night, asking customers and passersby for money. Mr. Ciancioso said he has been calling the bank’s customer service number over the past few weeks, hearing promises the lock would be fixed, but nothing has been done. 

When a Press journalist inspected the area late on Monday night and then early on Tuesday morning, a few hours before the bank was scheduled to open, the door at the bank’s side entrance to the ATM facility, along W. 231st Street, remained opened. 

In the morning, a man camped out by the bank’s side entrance, with a thermos mug and a handwritten sign he put on the sidewalk. 

“Good morning,” the sign read. “Can you please help a proud disabled veteran [get] back on his feet again. Thank you so much for your kindness.” 

In the early morning hours, before rush-hour traffic arrived, most people hurried past without sharing coins. 

Chase bank, Anna Dolgov