How Life Files Professionals offers personalized support for everyday tasks like organizing, downsize, document management and more

In today’s fast-paced world, finding the right kind of support—someone who can step in to help with the day-to-day nonmedical tasks that keep life running—can feel impossible. That’s where Life Files Professionals steps in. Led by founder Charlotte Bishop, the Bronx-based personal support service is introducing a mission built on experience, compassion and a deep understanding of what people really need.

Bishop is a retired City University of New York professor. In 2006, after 41 years, she retired and launched Life Files Professionals in 2012 out of necessity and lived experience. “When my mom had a stroke, I was told by the doctors, ‘don't bring her home because she only had six months to live.’ But my mother was terrified of assisted living,” she recalls. “So I brought my mother to my home and she lived with me for nine more years.” Like many caregivers, Bishop was suddenly juggling a demanding academic career, an aging parent and a family of her own. “I was paying a home-health attendant for 35 hours a week, but I needed 35 more just to survive.”

It was in that chaos that Life Files Professionals was born—not as a theory or concept, but from the ground up, based on the exact kind of help Bishop once needed and could now provide for others.

Real services for real life

Whether it's helping a senior citizen organize their home, managing bill payments, grocery shopping remotely or setting up online accounts for a client with arthritis, Bishop has done it all, and continues to. One client with Alzheimer’s, for example, relies on her to help with everything from attorney visits to monthly finances.

While her services were once primarily in-person, Bishop is moving toward a more remote and virtual support model. “I taught online 20 years ago, so I’m comfortable with virtual communication,” she explains. She does continue to offer in-person support when needed while building up her remote offerings to help more people, from anywhere.

Services include:

• Virtual Organizing
• Secure Cloud Computing
• Scanning and Shredding Solutions
• Document Management
• Training and Workshops
• Archival Series creation
• Downsizing
• Life Files Binder creation
• Presentations
• Digital Inventory

Adapting with purpose

Bishop shows no signs of slowing down in retirement--though she is adapting the business to suit her needs and those of her clients. Shifting her focus toward virtual services has been part of a conscious effort to remain active and helpful while also preparing for the future.

“I don't want to and can’t move around the way I used to,” she says. “So I started thinking about ways to use my skills differently.” With assistance and support from her family, including her business partner and son Evan—now executive director of Yonkers Art—Bishop is embracing this next chapter with energy and clarity.

While Evan’s role is more behind the scenes these days, the family-driven spirit of the business remains. From organizing estates to acting as a trusted personal assistant, Life Files Professionals continues to evolve with the same commitment and care that started it all.

Why Life Files Professionals matters

At its heart, Life Files Professionals is about one thing: trust. The company is a NYC Certified M/WBE, its fully confidential and fully insured. In 2018, the AARP Foundation featured Life Files Professionals on its website as part of their Celebration of Entrepreneurship Month. 

Bishop has served as a lifeline to people with no close family, no friends, no tech skills or no one else to call. “I didn’t get the memo on aging,” she says. “There are just so many things I wasn’t expecting as I aged.” She’s not alone—and that’s exactly the point.

Whether you’re a caregiver overwhelmed with responsibilities, a senior trying to remain independent or someone who just needs a reliable second set of hands, Life Files Professionals is here to help—virtually or in person.

To learn more about services or to schedule a consultation, visit https://lifefilespros.com.